Go back and check out the first two installments of my saga of trying to switch internet providers.
It's basically about how fucking shitty Optimum is. Immediately after cancelling my service I got emails with offers to stay, several things in the mail trying to get me to come back but I just threw them out. Then I got this text message
The box has a bunch of optimum mobile promo material in it so I was like low key afraid to turn it on in case it's automatically signed up for a free month of mobile account I have to opt out of. I turned off all the cellular connections and so far, so good. This company sucks so hard I would not be surprised.
That dude on the phone totally lied to me and said I wouldn't get it unless I stayed signed up longer. But that's what they do they fucking lie. Since the first time I called them to the last time I talked to them before cancelling. I'll say this again. Their service is fine. It was fast enough to do what I wanted. Everything worked. But they fucking lie. They jack up your rates. There's gigabites of horror stories on the Optimum subreddit about how they go out of their way to be shitty when they don't have to. Just stop being a shitty company. Give people a normal rate so they don't call mad at you for jacking their price just so you can just give them a great deal again. There's this poor guy Randy who posts from Optimum offering help but the people have turned on him.
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Get outta there, Randy! |
Hopefully this is the end of my saga. I'm waiting to see if they try to take another auto-payment out of my bank account. But I hope this is the end.